FAQ


I LOVE A PRINT OF AN ACCESSORY BUT WANT IT FOR A DIFFERENT ACCESSORY

Because we make all our accessories to order we are happy to take your special requests! Simply send us a message via our contact us page, or find us on social media to let us know what you want and we can see what we can do for you. Please keep in mind that not all fabrics are compatible with all accessory styles due to the type of material, so please don't be disappointed if we are unable to complete every special request.

 

ORDER TURN AROUND 

Everything is made to order. Because of this, please allow between 6-10 business days for your order to be shipped off. We allow for a little extra time to make your products, especially during busy periods to avoid disappointment and the need to rush the order effecting it's quality

 

SHIPPING

Your order will be delivered through Australia Post. The delivery time to your destination will vary according to your postcode. Full details can be found at www.auspost.com.au

Please make sure all postal information is correct and up to date, as we take no responsibility for incorrect information or sending your item to the incorrect address. Please advise us ASAP PRIOR to sending your item if your address is incorrect and provide us with the correct information.

Once the item has been shipped we no longer hold responsibility for its arrival to your home, but we will work with you and Aus Post if required.

Domestic
Free shipping on orders over $80
Standard Tracked: $8.5
Express: $12

International
Prices differ between countries. See checkout for prices.

 

RETURN POLICY 

We do not accept returns for change of mind purchases or incorrect sizing. We will however provide a replacement or exchange for goods that are faulty upon arrival. In the unlikely event that this should happen, send us a message via our contact page and we will organise a replacement for you

 

PAYMENT METHOD 

Payment is made via your method of choice at the checkout stage, this can be done through a guest login or via the use of an email or contact number used from previous purchases All prices are in $AUD

 

CAN MY PET BE A MODEL/AMBASSADOR?

 Every few months we will hold a model search so keep your eyes posted on our instagram for the next one!

 

COLLABORATION

Interested in selling your product on our website or collaborating in another way? Email us at  or send us a message on Instagram.